What to Do If You Get QuickBooks Error 6189 816?

When QuickBooks error 6189 816 strikes, the user gets an error message on the screen that reads: An error occurred when QuickBooks tried to access the company file (-6189, -816). The error indicates there is some issue with the multi-user mode network. Although its a multi-user error, the user might also encounter the same while opening the company file in the single-user mode. Continue reading the blog to learn more about QuickBooks error 6189 816, its causes, and quick fixes.

If you are facing any difficulty resolving QuickBooks error 6189 816, get troubleshooting assistance from the certified QuickBooks expert’s team by calling us on our toll-free number +1 800-579-9430

Top reasons causing QuickBooks Desktop error 6189 816

It is crucial to find out the primary reasons behind the error before troubleshooting. Have a look at some of the causes listed below:

1. The company file is stored on online hosting services, and QuickBooks is unable to access data from online space.
2. The multi-user network is not set up correctly.

As of now, you are aware of the factors responsible for the error. Scroll through the blog and choose solutions that fit your situation.

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Quick Ways to Resolve QuickBooks company file error 6189 816

The following troubleshooting steps include running QuickBooks Database Server Manager on the server computer and moving QuickBooks company file to local drive from the external device or online storage space:

Solution 1. Fix issues with multi-user mode by running QuickBooks Database Server Manager

The server computer is the one hosting company files. So to fix multi-user issues, move to your server computer and run QuickBooks Database Server Manager from the QuickBooks Tool Hub:

1. You need to exit QuickBooks to download the most recent version of QuickBooks Tool Hub.
2. Go to Downloads and look for the QuickBooksToolHub.exe.
3. Open the file and start installing the tool hub by following the prompt steps.
4. To complete the install process, agree to the terms and conditions.
5. When the QuickBooks Tool Hub installs completely, open it by double-clicking its icon on the desktop.
6. From the tool hub, choose Network Issues and click QuickBooks Database Server Manager.
7. You will be asked to install QuickBooks Desktop on your server computer if you haven’t already.
8. Now, choose your company file with the server manager and then click Start Scan.
9. If you can’t see your file, Browse to locate the company file and then click Start Scan.
10. Let the server manager fix multi-user mode issues and then click Close once the scan finishes.
11. Start QuickBooks on workstations as well as the server computer.

If the error is still appearing, move on to the next solution.

Solution 2. Move company file from online hosting to local drive

QuickBooks cannot access the company file from online storage space. So, you need to move your company file to a local drive to resolve the error. Here’s how:

1. Close QuickBooks and click the Windows icon.
2. Open File Explorer and then the external device where the company file is stored.
3. Copy the QuickBooks folder, open your local hard drive and paste the folder where ever you want.

We hope you have successfully resolved QuickBooks error 6189 816 with the help of the above troubleshooting solutions. If the error continues, contact the QuickBooks technical support team by dialing our helpline number +1 800-579-9430.

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